“Virtually” the Best Team in the Industry

Service Representative

Midwest Family Mutual is a regional carrier operating in 23 states offering a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self-motivated, energetic and experienced service representative.

This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates will have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the office as requested.

This is a telework (work from home) desk position and requires someone who can work independently and as part of a remote team environment. Days/Hours: Monday through Friday; 8:00am – 5:00pm.   A dedicated home office space, wired high speed cable/DSL internet connection, and ability to work well in this type of environment is required.

As a Service Representative, you will provide exceptional customer service while completing the following tasks accurately and efficiently:

• Processing Personal and Commercial Lines endorsements.
• Managing renewals for Commercial Lines accounts.
• Ordering and reviewing property inspections and building cost estimators.
• Responding to correspondence and emails promptly and professionally.
• Performing additional processing and reporting tasks as assigned.

Qualifications/Requirements:

• Minimum of 2 years of Property & Casualty insurance experience.
• Strong understanding and working knowledge of personal and commercial policies and coverages.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage responsibilities effectively in a remote work environment.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite.
• Access to high-speed internet and a dedicated home office space.
• Availability to travel to regional and/or corporate offices when requested (minimal travel required).
• High School Diploma or GED required.
• Insurance Designation preferred (CISR, INS, CPCU, CIC, AU)

Iowa Regional Marketing/Sales Representative

Midwest Family Mutual is a leading insurance provider dedicated to delivering comprehensive and innovative insurance solutions. We are committed to providing exceptional service and creating a supportive environment for our employees. As a super-regional carrier operating in 23 states, we offer a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self-motivated, energetic and experienced Sales Representative for our Iowa Region.

Qualified candidates must reside in the State of Iowa, and have a minimum of 4 years of sales experience in the insurance industry and/or commercial underwriting.

This is a telework (work from home) position and requires high speed cable/DSL internet and a home office space. Midwest Family has maintained a remote work from home environment since 2006 with no intentions of bringing employees back into a physical office. 

The Regional Marketing Manager will be responsible for overseeing and driving sales activities within a designated region. This role involves developing strategic sales plans, and building strong relationships with independent agents to achieve regional sales targets.

 

Key Responsibilities including the following:

1. Sales Strategy and Planning:
   • Develop and implement effective sales strategies to achieve regional sales goals.
   • Analyze market trends and customer needs to identify new business opportunities.
   • Prepare and present sales forecasts, budgets, and reports to senior management.
2. Client Relationship Management:
   • Manage region of professional independent insurance Agents, and appoint new with an eye on profitability and growth.
   • Build and maintain strong relationships with customers and partners.
   • Address agent inquiries and resolve issues promptly and effectively.
   • Conduct Agency visits and presentations in your region to promote company products and grow current and new business.
   • Grow written premium in the region by promoting a vast array of commercial lines products and underwrite them for profitability.
3. Market Analysis and Reporting:
   • Conduct market research to stay informed about competitors and industry trends.
   • Provide insights and recommendations to improve sales strategies and product offerings.
   • Maintain accurate records of sales activities and client interactions.
4. Other functions may be assigned as business conditions warrant.

Qualifications/Requirements:

• Minimum of 4 years sales experience in the insurance industry and/or commercial underwriting.
• Bachelor’s degree in Business, Marketing, or a related field is a plus.
• Valid driver’s license, clean driving record, and physically able to operate a company vehicle.
• Candidates must be prepared for significant driving time, with potential for long-distance travel.
• Excellent communication, negotiation, and interpersonal skills.
• Able to independently manage a large independent sales force.
• Must be willing to travel as needed.
• Proven track record of achieving sales targets and driving business growth.
• Strong organizational skills and attention to detail.
• Ability to work independently and be self-motivated.
• High-speed cable/dsl internet access required.
• Strong computer skills required, with proficiency in Microsoft Office Suite.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans (401K + Pension).
• Company vehicle and mobile phone.
• Professional development opportunities and career growth.
• Supportive and dynamic work environment.